This year, we're doing our ticketing system a little differently — your ticket will be tied to your account, which means that you always have access to it when you're logged into the site. You can also download a copy of your ticket so that you have it offline too! But however you choose to keep hold of your precious ticket, you'll need to bring it to registration so that we can validate it.

You'll also need to bring a valid form of ID with you so that we can confirm that you are who you say you are! You can see what ID we consider "valid" in the Terms and Conditions, which can be found on our Legal page.

Well, aren’t you an indecisive one! Luckily for you, changing your badge name is super-duper easy — if you check your Account settings, there's the option to update your badge name. This option will stop being available 30 days before the event starts, so make sure you have it right before then! We need time to print everyone's lovely badges, after all.

What a memory you’ve got, Timmy! Don't worry, though; your Account page will tell you whether you've applied for any events, and whether you need to do anything else to prepare for the big day!

Unfortunately that’s just not possible! We advise anyone thinking of cosplaying at Kitacon to check out our cosplay weapon and prop rules to see our guidelines regarding things like this.

Additionally all weapons and items are subject to a weapons check at the beginning of the convention. Any further questions on this can be fired over to cosplay@kitacon.org but really... let's just use some common sense here, yeah?

Kitacon has a wide variety of panels, workshops and staged events across Friday, Saturday and Sunday topped off with a host of parties in the evenings on each night, with our signature Ball preceding our end of con party on the Sunday night. Events start from 10am and end when our parties begin around 8pm, with those parties finishing at 2am. Scheduling is however subject to change at any point.

Well it’s good that you’ve brought this to our attention Timmy, and in an ideal world conventions would be fun and happy places where everyone got along. However! Should you find yourself in a situation where you sense impending conflict, we ask that everyone stay civil and remove themselves from said situation. If this is not possible, speak with a member of our committee via any of the email addresses on our staff page, or flag down a member of staff at the event itself.

As per our Terms and Conditions, Kitacon has rules in place to ensure all our attendees and staff are safe, in addition to keeping our relationship with the hotel in good standing so that we’re allowed back again, so make sure to familiarise yourself with them.

Check in with our Reg team about your conbadge: registrations@kitacon.org. In relation to refunds our team will be able to assist or advise further based on the date of the request. As for your accommodation, any cancellations are at the discretion of Warwick University itself, so we recommend getting in touch with them directly.

Registration will be opening at 10am on Friday morning — remember to bring your ticket and valid photo ID with you!

Drop us a line at info@kitacon.org and let us know what the issue is! As much as social media and message boards are great platforms to raise your concerns and rally your fellow friends – talking to us directly can help dispel concerns or clear up any confusion. We’re not faceless machines that loom over you, we’re human beings and we’re more than happy to discuss each and every point of both our Code of Conduct and Terms and Conditions. Everything is there for a reason, so if something seems weird, confusing or even incorrect, let us know and we’ll have a chat.

The earlier you book your room, the better a chance of there being a room available of the type you want, whether it’s on-site with the university or off-site. Our Location information at the top of this page features Warwick University’s details for room enquiries, along with a list of nearby alternatives. Unfortunately Kitacon has nothing to do with accommodation or the number of rooms available to attendees.

Over a number of years Kitacon has always aimed to aid attendees in attending and enjoying our events who may suffer from a wide range of physical and mental disabilities and this has not changed for this year's event.

Carer access

Attendees who require a carer can claim a free Carer Ticket by contacting our registrations team by email at registrations@kitacon.org.

Wheelchair requirements

A limited number of wheelchairs are available for use from the Warwick Arts Centre. If you require a wheelchair, contact the Warwick Arts Centre Box Office in advance so they can reserve one for you.

Assistance & guide dogs

Assistance and guide dogs are permitted within the auditoria and general Warwick Arts Centre building. Check with us for further information prior to your arrival so we can get you more further details from the Warwick team so as not to imped your needs.

Arts Centre accessibility

For specific and up-to date information on the accessibility of the Warwick Arts Centre check their website.

Futher information

If there is something which we have not mentioned above and you require more information for your stay, don’t hesitate to contact us by email at info@kitacon.org and we will get back to you as soon as possible.

Sure do! One breakfast per registered occupant of each room. Hit up the food hall every morning to fill up for the busy day ahead! Breakfast is served each morning from 7 to 10am and there are a number of lunch and dinner options available (at an additional cost) to keep your energy levels topped-up. Get your three squares a day! (Pocky does NOT count as a meal, folks.)

If your regular contact isn’t getting back to you, send an email to info@kitacon.org and someone will get back to you as soon as possible! It may be worth checking the Committee section above to ensure you’re using the correct email address for the person you’re looking to speak with.

Yes! Your badges will need to be paid for at point of purchase, as will any on-site accommodation that you are purchasing from Warwick.